Questions, answered where they belong

Peneu is a payment orchestration platform. You integrate once and connect to multiple payment providers, with routing, retries, failover, unified webhooks and reconciliation across them.

This site doesn't claim any banking licence or RBI authorisation for Peneu. Regulated services, such as collecting and settling money, are delivered through licensed banks and authorised payment providers. Which ones, and who contracts with them, is set out during onboarding.

In stages: a conversation about your business, business and KYC checks, provider setup, integration and testing in a sandbox, then go-live. How long it takes depends on your business type, your documents and the services you need. The onboarding page lists what to prepare.

That depends on the payment providers connected for your business, and is confirmed during onboarding. The product guides on this site explain each method, such as UPI, cards, net banking and mandates, and which kind of regulated entity provides it.

Payments run through regulated banks and payment providers, under RBI's directions and NPCI's operating rules for the systems involved. Peneu doesn't claim certifications on this site; details of its security controls, audits and any certifications are shared during due diligence.

The pricing page lists three plans: Starter (free API access), Scale (₹14,999 a year) and Enterprise (contact sales). Transaction and usage charges are separate on every plan.

You need someone who can make HTTPS requests and handle webhooks on your server, or a platform that does it for you. Sandbox access is provided during onboarding, and the developers page lists the practices that make an integration reliable.

The grievance redressal page explains how to raise and escalate a complaint, what to include, and when a bank or payment provider's own process applies.

Only once they're verified. Until then, the site describes how payments work rather than making claims you can't check; ask for evidence during due diligence.